
So close that you tell them what they need well before they realize it themselves. Kind words can be short and easy to speak, but their echos are truly endless. You are serving a customer, not a life sentence. The purpose of a business is to create a customer who creates customers. There are no traffic jams along the extra mile. Katherine BarchettiĮvery great business is built on friendship. He profits most who serves best (Arthur F.

The customer’s perception is your reality (Kate Zabriskie)
